On this page we'll tell you the kind of results our clients have reported and we'll also give you a sense of our guiding beliefs, approach to client projects and how we're different than most "real world" or online consulting firms.

Expected Results

When you work with us you can expect to see desirable and sustainable changes in your teams' performance and productivity.  Team members will participate more actively, conflict will be reduced significantly and results will come with a lot less struggle and effort."

Our Core Values

For over 30 years we have produced significant, consistent, measurable results for our Small Business Clients.  We bring state of the art "Big Business" ideas and techniques and adapt them to the often limited resources of our clients.  We empower you to succeed in the face of the tremendous competitive challenges you live with each day.

Your StoreFront is a TARGET!  The following STATEMENT OF OBJECTIVE is from the COMPETITIVE STRATEGY of a large, successful national chain:

"The main objective is to soften and reduce competitor existence in our markets and to put pressure on their new stores entering our markets."

"Identification of competitors must be made first.  They may consist of major regional or locally owned 'mom and pop' operations.  Nevertheless, if they are allowed to go unchecked, and a competitive price comparison isn't made and then acted upon, it will cause a softening of your store's sales and cut into the profitability of your operating income."

As small business owners, you and I are the target of this national chain and we are targeted for extinction!

Our mission is to BIND the relationship between you and your Customer.  This relationship is what empowers you to start, grow, and manage your business successfully.  Not Wal-Mart, McDonald's, Target, Google, nor Microsoft can tear that apart if you've learned how to consistently create and sustain relationships using our proven methods.

By overlaying our marketing plan on your business we achieve significant increases in traffic, sales, and profit.

• The Right Traffic - We bring traffic to your StoreFront by applying techniques that:

Stops 'em with a message that flags down likely prospects from everybody out there
Shows 'em by using all five senses:  sight, sound, touch, taste, and smell to reinforce our message
Seduces 'em by appealing to the highest psychological level
Satisfies 'em because we can deal with your customers' real needs and issues and fulfill them on every level
Sells 'em because we've asked for the sale in a way that is simple to follow, reinforces our mission, and ensures fulfillment.

• Profitable Sales that create value for your customer and nourish your business.
  
• Profitability is Not Optional – You run your business for many reasons and one very important one is to make a profit.  Profit is not optional. We work very closely with clients to do everything possible to increase their overall profitability.  "You are what you are worth."  We work hard to ensure your customers recognize the value of your worth.

Our Approach
Companies can and should be great places to work. Sure you're in business to make a profit, but if your employees dread coming to work every day because of the way the business is managed, you're going to have serious productivity problems.  A workplace can be a fulfilling and satisfying experience.

It's all about having fun.  If you're not having fun then what's the point?  You might as well go back to work for a living.  I love what I do and I have fun.  And I get paid for playing hard and having fun!  I should be arrested for vagrancy!

That's what it's like working with us.  You and I together will face the same mountains at the beginning of our relationship.  But instead of looking up in desperation, I'll drag you along with me because I'm excited and anxious to see what's on the other side.

We're above all, flexible – Different clients need different things.  One size does not fit all. Although we have a variety of service modules (see services page) that address a wide variety of issues, we approach each project with the same attitude: We design the project to produce sustainable results for your company with the least amount of struggle.

Quick Response is Guaranteed – Nothing is more frustrating working with a consultant who will not answer their phone calls or return their email's. We don't just try to be responsive, we guarantee your calls or email's will be returned in 4 hours or less.

What Makes Us Different?

Good question.  There's lots of people out there promising the same things.  What makes us different is the same thing that makes you different from other people who are offering the same thing as you are:  My belief that you will not find anyone else who can approach the passion you have for your business and who will care as much about your StoreFront as you do.  In fact, I Guarantee It.

Now that you have a better idea about the results you can expect by working with us and our approach and philosophy of working with clients, next go to the Our Services page to learn about the specific services and programs we offer.

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